"Decades of Dollars" winner Vilmer Meyer with her check in the Smyrna convenience store where she bought her winning ticket.

I've got two things to talk to you about today.

First, as I was finishing LottoPredict a few minutes ago, I came across this graph while looking at something else, as you do...

It's from my Help Center, and it reminded me we're coming up to the first month of our new support desk in a couple days.

As you might remember I've had problems over the years with my support.

I'd been using Gmail, which worked well most of the time.

But not 100% of the time. Sometimes it was my fault - such as the time I used a Gmail filter which knocked half the requests out. Or falling into their spam folder.

Spam filters are a wonderful thing... except when it's not spam!

One of the advantages of using Gmail for my support issues was their search function. That meant everything - all information - from one customer appeared conveniently in one screen.

So I still use Gmail for those reasons.

But changing to a dedicated Help Desk has been magic. One of the main positive results has been response time to my buyers.

I have been able to respond faster, and I've been able to do that because the information has been right in front of me.

The graph shows I'm responding faster. That first bar is 5 hours... I'm close or  below it most times.

This is in spite of the fact that my geographical location at the bottom of the world means that there is a big delay. Because while I'm awake, the rest of the world is sleeping. And vice versa.

But you can see that even despite that, my response time is down to 5-7 hours. Ideally I'd like it to be instant, but I'm just not awake at the right times!

What that means for you is this:

1. You can be confident of getting a reply to your questions 100% of the the time now.

2. Your query won't get lost. Once you finish the Support Ticket you get sent a confirmation email that I'll be working on your answer. That makes life a lot easier for you.

3. It's open 24/7. Yes, I work weekends too.

4. Often you can get your answer automatically in the Search much more quickly. And as I add to these daily, you soon won't need a reply from me at all!

BONUS

Now the second thing is a bonus... just another of the advantages of being a Silverite (buyer of my System).

What happens when a lottery game closes down? It's unusual, sure. But it happens.

And it's happening to the Decades of Dollars, a USA multi-state game played in Georgia, Virginia, Kentucky and Arkansas.

In one of my Help Center emails this morning, Yolonda asked me what happens to her Custom Profile when the Arkansas DoD game joins Lucky for Life in 2015.

I was happy to confirm I will replace the Custom Profile with another of her choice, no cost.

So as well as free updates to any Custom Profiles - as has happened when Mega Millions and Powerball changed numbers in 2013 - I'll replace any game which closes.

I can't think of a better reason to join us today and play with the full System:

1. Silver Lotto System
2. LottoPredict
3. PRO Custom Profiles

When you buy the Silver Lotto System and go to your Private Access Site, you can get LottoPredict and PRO from the menus in there at a discount.

That's all you need.

Some people wonder what the extra advantage of LottoPredict is, and simply, it's this: LottoPredict tells you when to play. More importantly when NOT to play.

That'll save you a heap 'o cash.

And PRO makes it even better...

PRO has all the numbers done for you, AND...

...uses LottoPredict to save your hard-earned ca$h, AND...

...allows you to play the 'off' weeks. Those are the games that LottoPredict says you shouldn't play and give a red "NO" to.

But with PRO now you can play consistently right through each game.

And as we all know from my years of continuous and repeated ramblings, frequency and persistence are the best ways of winning the lottery when you combine it with my fantastic System.

It's a new week ahead, the LottoPredict numbers are done - what are you waiting for!