Woman loses $20,000 when a ticket cutter misses and goes rogue

A woman in Virginia thought she won $20,000 on her lotto scratch off ticket but she wasn't rewarded the money. CNN's Anderson Cooper explains why not.

When a scratch-off ticket cutting goes awry, a Virginian woman lost $20,000. Lottery officials for the 5X The Money game said it was a mistake and the ticket was issued in error. Did she get her money? Keep watching...